Sony confirms the display stripe issues and made an official statement on it

It looks like Sony’s flagship handsets from this past year are already affected by unusual display screen problems that nobody was able to put in plain words as of yet. The whole Xperia XZ1 series was encountering some kind of issues in which occasionally stripes would appear on the display. Regrettably, an identical problem appears to impact on several Xperia XZ2 models also, however, the number of individuals who encounter the stripe screen problem is presently not clear. Many people might haven’t reported this problem as the stripes fade away from the screen once you tap on the display repeatedly.

 

Some reports also picked up a formal announcement from Sony that validates the problem, yet the Japanese firm states this is not a product defect but merely a because of static electricity. According to their statement, the problem shows up because of hot and humid locations, therefore it is not going to not impact all Xperia XZ1 and XZ2 models. For those who reside in a cold and dry area, probabilities are less for your handset to get afflicted with static electricity.

“Sony Mobile is committed to providing the highest standard of product quality and customer service for all of our products. Due to the characteristic of the display, you may see stripe patterns as a result of electrostatic in some models. This is not a functional defect and usually the stripe patterns fade away as the electrostatic disappears.”

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